Within the framework of a superordinate engineering change management project, which is controlled in Jira, task packages are distributed to different departments.
At a defined point in time the engineering department is assigned to create a concept for a change and to determine the costs. For this purpose, an issue of type ChangeOrder is created in Jira. The event „Issue created“ causes a change request to be automatically created and started in SAP.
Within the change request, the affected objects are determined and the costs are calculated based on these. The change request is then set to the status „calculated“, which also sets the corresponding issue to status „calculated“ and notifies the person responsible.
The responsible person can now see the result of the concept including the costs directly in Jira and decide whether the change should be implemented or not. The following status changes of the respective objects are synchronized until the process is finished.