We won’t leave you to deal with your problem on your own<\/p>\n<\/div>
We won’t leave you to deal with your problem on your own<\/p>\n<\/div>
Basic Support Services and Premium Support<\/h1><\/div><\/div>Check it out now!<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Our Support Services<\/span><\/h2><\/div><\/div><\/div>CAS AG has gained more than 35 years of experience across a wide variety of industries and companies.
\nAt our CAS AG support organization, we are committed to understanding business processes from start to finish so that we can provide our customers with the best possible support. <\/span><\/p>\n<\/div><\/div><\/div>Basic Support Services<\/h3><\/div><\/div><\/div>- <\/i><\/span>\n
Security Updates<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Error Analysis and Troubleshooting<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Product Improvements<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Functional Enhancements<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Installation<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Consulting<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div>
<\/div>Learn more<\/span><\/a><\/div><\/div><\/div>Premium Support<\/h3><\/div><\/div><\/div>- <\/i><\/span>Modular Design \/ Tailored Support<\/div><\/li>
- <\/i><\/span>Supplementing Our Own Support Team<\/div><\/li>
- <\/i><\/span>\n
1st, 2nd, and 3rd-Level Support<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Work through routines and checklists<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
On-Call Duties<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Incident & Problem Management<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Change Management and Development<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Application Management Services (AMS)<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div>
Learn more<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/span><\/a><\/span>Basic Support Services<\/h3><\/div><\/div>![\"Basis](\"https:\/\/www.c-a-s.de\/wp-content\/uploads\/2026\/09\/basic-support-services-english-cas-ag.png\")
<\/a><\/span><\/div><\/div>CAS AG’s basic support services<\/strong> ensure that our CAS AG software products<\/a> run reliably and securely at your location.
\nOur basic support services include the support, maintenance, and further development of the CAS AG software products you use\u2014from rapid error analysis and the resolution of technical issues to the release of new versions.<\/p>\nAs part of our basic support services, we ensure that you always benefit from the latest security updates, product improvements, and new features. This ensures that your software is always up to date and provides you with optimal support for your daily tasks.<\/p>\n<\/div>
<\/i><\/div>The installation and deployment of updates are not included in the basic support services. You can handle this work yourself or have CAS AG conveniently carry it out for you as part of a (separate) project or premium support contract.<\/div><\/div><\/div><\/div><\/div><\/div>Request now<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/span><\/a><\/span>
Our Support Services<\/span><\/h2><\/div><\/div><\/div>CAS AG has gained more than 35 years of experience across a wide variety of industries and companies.
\nAt our CAS AG support organization, we are committed to understanding business processes from start to finish so that we can provide our customers with the best possible support. <\/span><\/p>\n<\/div><\/div><\/div>Basic Support Services<\/h3><\/div><\/div><\/div>- <\/i><\/span>\n
Security Updates<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Error Analysis and Troubleshooting<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Product Improvements<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Functional Enhancements<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Installation<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Consulting<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div>
<\/div>Learn more<\/span><\/a><\/div><\/div><\/div>Premium Support<\/h3><\/div><\/div><\/div>- <\/i><\/span>Modular Design \/ Tailored Support<\/div><\/li>
- <\/i><\/span>Supplementing Our Own Support Team<\/div><\/li>
- <\/i><\/span>\n
1st, 2nd, and 3rd-Level Support<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Work through routines and checklists<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
On-Call Duties<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Incident & Problem Management<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Change Management and Development<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Application Management Services (AMS)<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div>
Learn more<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/span><\/a><\/span>Basic Support Services<\/h3><\/div><\/div><\/a><\/span><\/div><\/div>CAS AG’s basic support services<\/strong> ensure that our CAS AG software products<\/a> run reliably and securely at your location.
\nOur basic support services include the support, maintenance, and further development of the CAS AG software products you use\u2014from rapid error analysis and the resolution of technical issues to the release of new versions.<\/p>\nAs part of our basic support services, we ensure that you always benefit from the latest security updates, product improvements, and new features. This ensures that your software is always up to date and provides you with optimal support for your daily tasks.<\/p>\n<\/div>
<\/i><\/div>The installation and deployment of updates are not included in the basic support services. You can handle this work yourself or have CAS AG conveniently carry it out for you as part of a (separate) project or premium support contract.<\/div><\/div><\/div><\/div><\/div><\/div>Request now<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/span><\/a><\/span>
CAS AG has gained more than 35 years of experience across a wide variety of industries and companies. Security Updates<\/p>\n<\/div><\/li> Error Analysis and Troubleshooting<\/p>\n<\/div><\/li> Product Improvements<\/p>\n<\/div><\/li> Functional Enhancements<\/p>\n<\/div><\/li> Installation<\/p>\n<\/div><\/li> Consulting<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div> 1st, 2nd, and 3rd-Level Support<\/p>\n<\/div><\/li> Work through routines and checklists<\/p>\n<\/div><\/li> On-Call Duties<\/p>\n<\/div><\/li> Incident & Problem Management<\/p>\n<\/div><\/li> Change Management and Development<\/p>\n<\/div><\/li> Application Management Services (AMS)<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div> CAS AG’s basic support services<\/strong> ensure that our CAS AG software products<\/a> run reliably and securely at your location. As part of our basic support services, we ensure that you always benefit from the latest security updates, product improvements, and new features. This ensures that your software is always up to date and provides you with optimal support for your daily tasks.<\/p>\n<\/div>
\nAt our CAS AG support organization, we are committed to understanding business processes from start to finish so that we can provide our customers with the best possible support. <\/span><\/p>\n<\/div><\/div><\/div>Basic Support Services<\/h3><\/div>
Premium Support<\/h3><\/div>
Basic Support Services<\/h3><\/div><\/div>
<\/a><\/span><\/div>
\nOur basic support services include the support, maintenance, and further development of the CAS AG software products you use\u2014from rapid error analysis and the resolution of technical issues to the release of new versions.<\/p>\n
![\"CAS](\"https:\/\/www.c-a-s.de\/wp-content\/uploads\/2026\/09\/operational-support-modules-english-cas-ag.png\")
<\/a><\/span><\/div>