Order-to-cash in retail

Order-to-cash in retail

End-to-End Order-to-Cash Processes
Make it Faster, More Flexible, and Future-Proof

End-to-End O2C Processes
Make it Faster, more Flexible, and Future-Proof

Faster order-to-cash processes

More Speed. Less Complexity. Sustainable Transformation.

Many retail companies invest in new systems without thoroughly evaluating their business processes—resulting in new siloed solutions, rising operating costs, and lengthy project timelines.

Our approach therefore focuses on the order-to-cash process: Together, we create an architecture that quickly integrates new sales channels, omnichannel processes, and future requirements—without the need for unnecessary custom development.

Our focus is always on your results as a customer: faster time-to-market, lower operating costs, and a team that can continue to develop the process on its own.

O2C Consulting for Common Retail Challenges
Faster order-to-cash processes

More Speed.
Less Complexity.
Sustainable Transformation.

Many retail companies invest in new systems without thoroughly evaluating their business processes—resulting in new siloed solutions, rising operating costs, and lengthy project timelines.

Our approach therefore focuses on the order-to-cash process: Together, we create an architecture that quickly integrates new sales channels, omnichannel processes, and future requirements—without the need for unnecessary custom development.

Our focus is always on your results as a customer: faster time-to-market, lower operating costs, and a team that can continue to develop the process on its own.

Common Challenges in Retail When It Comes to Achieving Goals - O2C
Faster order-to-cash processes
More Speed. Less Complexity. Sustainable Transformation.

Many retail companies invest in new systems without thoroughly evaluating their business processes—resulting in new siloed solutions, rising operating costs, and lengthy project timelines.

Our approach therefore focuses on the order-to-cash process: Together, we create an architecture that quickly integrates new sales channels, omnichannel processes, and future requirements—without the need for unnecessary custom development.

Our focus is always on your results as a customer: faster time-to-market, lower operating costs, and a team that can continue to develop the process on its own.

Our Expertise

O2C Processes must be Approached Holistically rather than Optimized in Silos

New sales channels, marketplaces, omnichannel requirements, and the transition to SAP S/4HANA Public Cloud are currently changing the way retail companies need to approach their order-to-cash (O2C) processes. SAP and IT landscapes that have evolved over time often slow down the very speed that is critical to revenue growth.

CAS AG helps retailers analyze, prioritize, and sustainably modernize their end-to-end O2C processes—from order entry through pricing, sourcing, and fulfillment to invoicing, cash flow, and returns. We don’t think in terms of individual SAP modules, but rather in terms of the entire business process.

Prioritized Areas of Action and Specific Objectives

We’ll support your SAP Retail project

As an SAP partner with in-depth expertise in SAP Retail, SAP S/4HANA Cloud (Public Edition), SAP BTP, and the SAP Industry Cloud, we translate new market requirements into a scalable target architecture. You need results your team can build on—not just slides!

Our Expertise

O2C processes must be approached holistically rather than optimized in silos

New sales channels, marketplaces, omnichannel requirements, and the transition to SAP S/4HANA Public Cloud are currently changing the way retail companies need to approach their order-to-cash (O2C) processes. SAP and IT landscapes that have evolved over time often slow down the very speed that is critical to revenue growth.

CAS AG helps retailers analyze, prioritize, and sustainably modernize their end-to-end O2C processes—from order entry through pricing, sourcing, and fulfillment to invoicing, cash flow, and returns. We don’t think in terms of individual SAP modules, but rather in terms of the entire business process.

Prioritized Areas of Action and Specific Objectives

We’ll support your SAP Retail project

As an SAP partner with in-depth expertise in SAP Retail, SAP S/4HANA Cloud (Public Edition), SAP BTP, and the SAP Industry Cloud, we translate new market requirements into a scalable target architecture. You need results your team can build on—not just slides!

Our Expertise

O2C processes must be approached holistically rather than optimized in silos

New sales channels, marketplaces, omnichannel requirements, and the transition to SAP S/4HANA Public Cloud are currently changing the way retail companies need to approach their order-to-cash (O2C) processes. SAP and IT landscapes that have evolved over time often slow down the very speed that is critical to revenue growth.

CAS AG helps retailers analyze, prioritize, and sustainably modernize their end-to-end O2C processes—from order entry through pricing, sourcing, and fulfillment to invoicing, cash flow, and returns. We don’t think in terms of individual SAP modules, but rather in terms of the entire business process.

Common Challenges in Retail When Trying to Achieve Goals
Prioritized Areas of Action and Specific Objectives in Retail - O2C

We’ll support your SAP Retail project

As an SAP partner with in-depth expertise in SAP Retail, SAP S/4HANA Cloud (Public Edition), SAP BTP, and the SAP Industry Cloud, we translate new market requirements into a scalable target architecture. You need results your team can build on—not just slides!

Take Advantage of Our Range of Services

O2C Status Assessment

We analyze your existing process and system landscape, identify pain points, and quickly provide clarity on areas requiring action, risks, and opportunities.

O2C Roadmap & Vision

Together, we’ll develop prioritized areas of focus, a concrete vision, and a realistic roadmap for your order-to-cash transformation.

SAP Retail, S/4HANA Public Cloud & Industry Cloud

We’ll guide you through your migration to SAP S/4HANA Cloud Public Edition—including SAP BTP and SAP Industry Cloud—drawing on our first-mover project experience in the retail sector.

Omnichannel & Marketplace Integration

Implementation of consistent pricing, seamless order processes, and rapid integration of new marketplaces and touchpoints—both online and in-store.

O2C Academy & Enablement

We empower your team to further develop O2C processes on their own—building lasting expertise rather than a perpetual reliance on consultants.

Returns & POS Processes

Implementation of efficient, customer-friendly returns processes and integrated POS/store processes as part of the end-to-end O2C framework.

Take Advantage of Our Range of Services
O2C Status Assessment

We analyze your existing process and system landscape, identify pain points, and quickly provide clarity on areas requiring action, risks, and opportunities.

O2C Roadmap & Vision

Together, we’ll develop prioritized areas of focus, a concrete vision, and a realistic roadmap for your order-to-cash transformation.

SAP Retail, S/4HANA Public Cloud & Industry Cloud

We’ll guide you through your migration to SAP S/4HANA Cloud Public Edition—including SAP BTP and SAP Industry Cloud—drawing on our first-mover project experience in the retail sector.

Omnichannel & Marketplace Integration

Implementation of consistent pricing, seamless order processes, and rapid integration of new marketplaces and touchpoints—both online and in-store.

O2C Academy & Enablement

We empower your team to further develop O2C processes on their own—building lasting expertise rather than a perpetual reliance on consultants.

Returns & POS Processes

Implementation of efficient, customer-friendly returns processes and integrated POS/store processes as part of the end-to-end O2C framework.

Take Advantage of Our Range of Services
O2C Status Assessment

We analyze your existing process and system landscape, identify pain points, and quickly provide clarity on areas requiring action, risks, and opportunities.

O2C Roadmap & Vision

Together, we’ll develop prioritized areas of focus, a concrete vision, and a realistic roadmap for your order-to-cash transformation.

SAP Retail, S/4HANA Public Cloud & Industry Cloud

We’ll guide you through your migration to SAP S/4HANA Cloud Public Edition—including SAP BTP and SAP Industry Cloud—drawing on our first-mover project experience in the retail sector.

Omnichannel & Marketplace Integration

Implementation of consistent pricing, seamless order processes, and rapid integration of new marketplaces and touchpoints—both online and in-store.

O2C Academy & Enablement

We empower your team to further develop O2C processes on their own—building lasting expertise rather than a perpetual reliance on consultants.

Returns & POS Processes

Implementation of efficient, customer-friendly returns processes and integrated POS/store processes as part of the end-to-end O2C framework.

When You Work With Us, You’ll Get:
O2C-Workshop & geolocation

Clarity on What Needs to Be Done in Your Order-to-Cash Processes

The structured O2C workshop “Transformation Session” marks the beginning of your transformation. Together, we will analyze your existing SAP and process landscape, identify vulnerabilities, and develop an initial set of prioritized measures. Within a few hours, you’ll receive a thorough assessment of your current situation, along with a documented roadmap for the next steps.

  • Analysis of Your Existing O2C Processes: Process Mapping, Pain Points, Assessment of the IT Landscape, Prioritization of the Most Significant Leverage Points
  • Roadmap with specific recommendations for action: Target vision, quick wins, priorities, next implementation steps
O2C Target Architecture & Implementation

End-to-End Processes for a Modern Trading Platform

Based on the priority areas identified in the assessment, we’ll work with you to develop a scalable target architecture for your order-to-cash processes. We don’t look at individual applications, but rather at the entire business process—with a focus on standardization, integration capabilities, and the rapid implementation of new business models.

  • Typical O2C areas of focus: Omnichannel pricing, order management, returns management, POS integration, marketplace integration
  • Technology Implementation: SAP S/4HANA Cloud (Public Edition), SAP Retail, SAP BTP, SAP Industry Cloud, SAP Customer Checkout (CCO)
Next Step

Schedule a no-obligation initial consultation with
Hauke Bremer
Head of SAP Industry Cloud, SAP Retail & Industry Center of Excellence

If You Work with Us, You’ll Get
O2C-Workshop & geolocation

Clarity on What Needs to Be Done in Your Order-to-Cash Processes

The structured O2C workshop “Transformation Session” marks the beginning of your transformation. Together, we will analyze your existing SAP and process landscape, identify vulnerabilities, and develop an initial set of prioritized measures. Within a few hours, you’ll receive a thorough assessment of your current situation, along with a documented roadmap for the next steps.

  • Analysis of Your Existing O2C Processes: Process Mapping, Pain Points, Assessment of the IT Landscape, Prioritization of the Most Significant Leverage Points
  • Roadmap with specific recommendations for action: Target vision, quick wins, priorities, next steps for implementation
O2C Target Architecture & Implementation

End-to-End Processes for a Modern Trading Platform

Based on the priority areas identified in the assessment, we’ll work with you to develop a scalable target architecture for your order-to-cash processes. We don’t look at individual applications, but rather at the entire business process—with a focus on standardization, integration capabilities, and the rapid implementation of new business models.

  • Typical O2C areas of focus: Omnichannel pricing, order management, returns management, POS integration, marketplace integration
  • Technology Implementation: SAP S/4HANA Cloud (Public Edition), SAP Retail, SAP BTP, SAP Industry Cloud, SAP Customer Checkout (CCO)
Next Step

Schedule a no-obligation initial consultation with
Hauke Bremer
Head of SAP Industry Cloud, SAP Retail & Industry Center of Excellence

If You Work with Us, You’ll Get

O2C Workshop & Status Update

Clarity on What Needs to Be Done in Your Order-to-Cash Processes

The structured O2C workshop “Transformation Session” marks the beginning of your transformation. Together, we will analyze your existing SAP and process landscape, identify vulnerabilities, and develop an initial set of prioritized measures. Within a few hours, you’ll receive a thorough assessment of your current situation, along with a documented roadmap for the next steps.

  • Analysis of Your Existing O2C Processes: Process Mapping, Pain Points, Assessment of the IT Landscape, Prioritization of the Most Significant Leverage Points
  • Roadmap with specific recommendations for action: Target vision, quick wins, priorities, next steps for implementation

O2C Target Architecture & Implementation

End-to-End Processes for a Modern Trading Platform

Based on the priority areas identified in the assessment, we’ll work with you to develop a scalable target architecture for your order-to-cash processes. We don’t look at individual applications, but rather at the entire business process—with a focus on standardization, integration capabilities, and the rapid implementation of new business models.

  • Typical O2C areas of focus: Omnichannel pricing, order management, returns management, POS integration, marketplace integration
  • Technology Implementation: SAP S/4HANA Cloud (Public Edition), SAP Retail, SAP BTP, SAP Industry Cloud, SAP Customer Checkout (CCO)

Next Step

Schedule a no-obligation initial consultation with
Hauke Bremer
Head of SAP Industry Cloud, SAP Retail & Industry Center of Excellence

Excerpt from Our Project Examples

  • After SAP terminated the SAP Cloud Platform (Neo) contract that FES had been using as of 2028, the company began searching for an alternative. FES found this solution in a combination of the CAS Realtime DataHub (CAS RDH) data platform and the Lobster_data integration solution.

  • By switching to a central warehouse for supplying its stores, DOUGLAS was able to achieve significant efficiency gains. The fact that the necessary changes to the store systems were implemented on time and to a high standard is also due to the consultants at CAS AG, who will continue to support DOUGLAS in the future as it works to effectively implement new innovations in the world of SAP technology.

  • As a next-generation ERP system, SAP S/4HANA supports companies in their digital transformation. However, when implementing these changes, many companies face numerous challenges—challenges that our experts, such as those at the beeline Group, successfully guide and support them through. Here's how the costume jewelry expert successfully migrated its inventory management system to SAP S/4HANA.

  • As the IT service provider for Ernsting’s family—this year’s winner of the reta award in the Supply Chain Excellence category—CAS AG has received the Top Supplier Retail 2025 award. Here's what lies behind the innovative technology solution for Ernsting’s family, featuring cloud-first architecture, co-innovation with SAP OPP, and the CAS Store Integration Bus...

Excerpt from Our Project Examples

  • After SAP terminated the SAP Cloud Platform (Neo) contract that FES had been using as of 2028, the company began searching for an alternative. FES found this solution in a combination of the CAS Realtime DataHub (CAS RDH) data platform and the Lobster_data integration solution.

  • By switching to a central warehouse for supplying its stores, DOUGLAS was able to achieve significant efficiency gains. The fact that the necessary changes to the store systems were implemented on time and to a high standard is also due to the consultants at CAS AG, who will continue to support DOUGLAS in the future as it works to effectively implement new innovations in the world of SAP technology.

  • As a next-generation ERP system, SAP S/4HANA supports companies in their digital transformation. However, when implementing these changes, many companies face numerous challenges—challenges that our experts, such as those at the beeline Group, successfully guide and support them through. Here's how the costume jewelry expert successfully migrated its inventory management system to SAP S/4HANA.

  • As the IT service provider for Ernsting’s family—this year’s winner of the reta award in the Supply Chain Excellence category—CAS AG has received the Top Supplier Retail 2025 award. Here's what lies behind the innovative technology solution for Ernsting’s family, featuring cloud-first architecture, co-innovation with SAP OPP, and the CAS Store Integration Bus...

Excerpt from Our Project Examples

  • After SAP terminated the SAP Cloud Platform (Neo) contract that FES had been using as of 2028, the company began searching for an alternative. FES found this solution in a combination of the CAS Realtime DataHub (CAS RDH) data platform and the Lobster_data integration solution.

  • By switching to a central warehouse for supplying its stores, DOUGLAS was able to achieve significant efficiency gains. The fact that the necessary changes to the store systems were implemented on time and to a high standard is also due to the consultants at CAS AG, who will continue to support DOUGLAS in the future as it works to effectively implement new innovations in the world of SAP technology.

  • As a next-generation ERP system, SAP S/4HANA supports companies in their digital transformation. However, when implementing these changes, many companies face numerous challenges—challenges that our experts, such as those at the beeline Group, successfully guide and support them through. Here's how the costume jewelry expert successfully migrated its inventory management system to SAP S/4HANA.

  • As the IT service provider for Ernsting’s family—this year’s winner of the reta award in the Supply Chain Excellence category—CAS AG has received the Top Supplier Retail 2025 award. Here's what lies behind the innovative technology solution for Ernsting’s family, featuring cloud-first architecture, co-innovation with SAP OPP, and the CAS Store Integration Bus...

Please contact us

Your message

I have read the privacy policy and consent to the collection, processing, and use of my data, as well as to CAS AG sending me additional content via email. I can revoke my consent at any time by unsubscribing or sending an email to info@c-a-s.de.

*Required field

7 * 1 = ?

Please enter the characters shown in the CAPTCHA to verify that you are human.

Contact
CAS AG

+49-40-53 89 94-0 info@c-a-s.de Lübecker Straße 128, 22087 Hamburg

Hamburger Welle

Please contact us

Your message

I have read the privacy policy and consent to the collection, processing, and use of my data, as well as to CAS AG sending me additional content via email. I can revoke my consent at any time by unsubscribing or sending an email to info@c-a-s.de.

* Required field

7 + 4 = ?

Please enter the characters shown in the CAPTCHA to verify that you are human.

Contact

CAS AG

+49-40-53 89 94-0

info@c-a-s.de

128 Lübecker Straße, 22087 Hamburg